Privacy policy

GDPR

Regulation (EU) 2016/679 of the European Parliament and of the Council;

EEA

European Economic Area;

E-shop

an online shop operated by the Controller, available at  rumpel@lifeisporno.com;

Newsletter

An email or text message sent to promote our services;

Personal data

Any information about the User from which the User can be identified, directly or indirectly; 

Data subject

a natural person who can be directly or indirectly identified on the basis of Personal Data; 

User / you

Individual to whom Personal Data is related, most commonly a customer or potential customer, or a user of our Website, also referred to as "You"; 

Controller 

a legal entity (in relation to your data it is us) which alone or jointly with others determines the purposes and means of processing Personal Data;

Processor

We use other legal entities to, for example, provide us with secure data storage or to send you a newsletter. During this cooperation, they may process Personal Data that you have provided to us; 

Processing

simply, it is any handling of Personal Data - whether it is their storage, sharing, deletion, or change;

Special categories of Personal data

data that we understand to be more sensitive. They concern, for example, what your ethnic origin is, what your sexual orientation is, whether you are in a trade union or how your health is and what your faith is. Genetic and biometric data are also considered a special category of data if they are processed for the unique identification of a natural person.

We do not process this Personal Data.

→ First and last name, contact information (especially your email, address, phone number) 

→ Order notes and other information that you provide to us during communication (especially your questions and answers to your inquiries, communication with you)

→ Personal data that you provide us during contests we organize (especially name, nickname on social media, email, phone number) 

→ Comments added by you to our posts on social media platforms (especially Facebook, Instagram, YouTube), as well as your name (nickname) on your profile on these social media platforms and publicly accessible information on your profiles. 

→ Invoicing data and bank connection (data necessary for accounting and processing payments) 

→ Cookies and IP address, activity data (including information about your device or operating system)

→  Login to the user account and behavior within the user account (especially information filled in by the User in the user account, purchase history, registration time, date of last profile update) 

Why?

Which data?

How?

How long? 

Website visit. Ensuring the basic functionality of our website, analytics, improving our services and for our advertising. You can set your preferences in the cookie bar. Legal basis for processing Personal Data: Consent (analytics, marketing cookies) or our legitimate interest (necessary cookies).

Information about when and how you visit and view our website may include: IP address, date and time of access to our website, operating system or your language settings, history of your behavior on the website, etc. If you visit our website on a mobile phone, we may also process data about your phone. 

Cookies or other technologies for tracking User behavior.

Processing time varies depending on the cookie type. Some process data only for the duration of the session (visit), some for a longer period. 

Communication with customer support, inquiries, and complaints. By submitting a query, you express your consent to the processing of Personal Data for the purpose of addressing the query.

first name, last name, telephone number, email address, other Personal data that you share with us.

In order to process the inquiry, we process the Personal Data that is necessary to process it. Communication takes place by phone, e-mail, or directly on our website.

Closed inquiries are regularly deleted, no later than 3,5 years after the question was asked.

Commercial communication (direct marketing).

You have subscribed to the newsletter. If you no longer want to receive it, you can unsubscribe through the link  in the footer of the e-mail or you can unsubscribe from receiving commercial text messages. 

First name, last name, telephone number and email address.

We send out a newsletter both in the form of an email or a text message in which we inform you about our services and news. 

The data will be processed for a period of 5 years from the last active viewing of the newsletter, unless you unsubscribe earlier. If you only unsubscribe from the SMS newsletter, we will send you commercial communications via email only. If you do not wish to receive the newsletter via email either, you have the option to unsubscribe using the footer of each email or contact us, and we will arrange it accordingly.

Why?

Which data?

How?

How long? 

Website visit. Ensuring the basic functionality of our website, analytics, improving our services and for our advertising. You can set your preferences in the cookie bar. Legal basis for processing Personal Data: Consent (analytics, marketing cookies) or our legitimate interest (necessary cookies).

Information about when and how you visit and view our website may include: IP address, date and time of access to our website, operating system or your language settings, history of your behavior on the website, etc. If you visit our website on a mobile phone, we may also process data about your phone. 

Cookies or other technologies for tracking User behavior.

Processing time varies depending on the cookie type. Some process data only for the duration of the session (visit), some for a longer period. 

Order Processing. In order to purchase goods from our e-shop, you need to go through the order process. By completing the order, a contract is concluded between us. This constitutes the fulfillment of the contract.

During the order process, you provide your name, surname, email, phone number, contact and delivery address, billing information, and optionally, notes.

You provide these details either during the registration for a user account or during the order process. 

The data is processed for the duration of the contract or until its transfer and subsequently for a period of 4 years after the contract's termination. 

Complaints procedure. For the purpose of handling a complaint, we will process certain personal data to fulfill our legal obligations and contractual obligations. 

Name, surname, email, phone number, details about the concluded contract, delivery, and necessary payment information. 

You provide these personal data to us for the purpose of purchasing goods from our e-shop, and we process the order and fulfill the legal or contractually defined obligations.

Your personal data will be processed for the duration of the customer's contractual relationship with us and subsequently for a period of 4 years after its termination.    

User Account. If you create a user account, we will process your personal data to the necessary extent. We process personal data based on a concluded contract. 

The data provided during registration, especially your email and other contact details (as mentioned above). The extent of personal data processing may vary depending on the information you fill in your user account. 

You provide this data to us when creating a user account. 

We process your personal data for this purpose for the duration of the existence of your user account. 

Communication with customer support, inquiries, and complaints. By submitting a query, you express your consent to the processing of Personal Data for the purpose of addressing the query.

first name, last name, telephone number, email address, other Personal data that you share with us.

In order to process the inquiry, we process the Personal Data that is necessary to process it. Communication takes place by phone, e-mail, or directly on our website.

Closed inquiries are regularly deleted, no later than 3,5 years after the question was asked.

Commercial communication (direct marketing).

We can send newsletters to our customers based on legitimate interest for the purpose of improving and promoting our products and services, or to those who have given their consent for receiving them.

First name, last name, telephone number and email address.

We send out a newsletter both in the form of an email or a text message in which we inform you about our services and news. 

The data will be processed for a period of 5 years from the last active viewing of the newsletter, unless you unsubscribe earlier. If you only unsubscribe from the SMS newsletter, we will send you commercial communications via email only. If you do not wish to receive the newsletter via email either, you have the option to unsubscribe using the footer of each email or contact us, and we will arrange it accordingly.

We organize contests. In order to evaluate, announce, and publish the winners on our Website and social media platforms, your participation in the contest signifies your consent. 

Name, surname, address, phone number, email address, or other details as specified in the contest terms.

You voluntarily provide us with personal data when participating in contests on social media or our Website.

The data is processed for a period of 5 years from the last conclusion of the contest, unless you withdraw your consent earlier - or a different period if specified differently in the contest terms.

Bookkeeping.

Based on the concluded contract, you will pay us the purchase price of goods and delivery. We issue accounting and tax documents to you, which we subsequently archive and further work with for the purpose of proper accounting management and fulfilling legal obligations.  

Data on the invoice: name, surname, email address, billing address, or other user identification, and details of fulfillment according to the order. Data on the tax document: name, surname, email address, billing address, or other user identification, and details of the ordered goods.

After entering payment information in the profile, we store this data to create an invoice. We fulfill a legal obligation.

By law, we are obligated to archive accounting documents and records (invoices) for a period of 5 years starting from the end of the accounting period to which they relate. We also have an obligation to retain invoices for a period of 3 years from the end of the taxation period in which the tax liability related to the invoice arose. Additionally, we are required to archive tax documents for a period of 10 years from the end of the taxation period in which the performance took place.    

Communication related to the Contract. This communication will be about new functionalities, planned shutdowns, changes of the pricing and more. 

First Name, last name, email address, billing address, or other identification of the User and details of performance under the Contract. 

We also process your Personal Data for the purpose of informing you about our contractual relationship. It may be about  a change to the Terms of Service or the pricing. 

The data is processed for the duration of the contractual relationship and subsequently for a period of 4 years after the end of the Contract. 

Compliance with legal obligations.

In certain cases, we have to process your Personal data in order to fulfill the obligations established by law.

In particular, this Processing may include your first name, last name, email address, invoice data or other User identification. 

In this case, we process your Personal Data in order to comply with applicable legal regulations (fulfillment of a legal obligation).

We process your Personal Data for the period specified by the relevant legal regulations.

JOB APPLICANTS

Why?

Which data?

How?

How long? 

Job offers.

You can find currently available jobs on our website.

Data from your CV that we received. First and last name, address, date of birth, telephone number, email address, link to a social media profile, information on former employment, education, interests, skills and certifications.

We will take a look at the documents you send us and based on that we will contact you. 

We have a legitimate interest in keeping the Personal Data of job applicants for a period of 3 years. The reason is the possibility that we will have an interesting job offer for you later.

Website and security

Shopify

Common Website Traffic Analysis   

Google Analytics / Cloud , Smartlook, Klaviyo

Order processing

Shopify, Google Pay, Zásilkovna, PPL, GLS, DHL

Complaints  procedure

Shopify, Zásilkovna, PPL, GLS, DHL

Inquiries and Communication with Us 

Facebook, Instagram, Shopify

Bookkeeping 

Shopify, Fakturoid

Marketing

Facebook, Instagram, YouTube, Smartlook, Klaviyo

Social Media 

Facebook, Instagram, YouTube, Discord

The right of access to personal data 

You can request a confirmation of whether we process your personal data.

You can request information on the purposes of processing, categories of personal data, recipients to whom they are disclosed, the duration of processing, the existence of the right to request the controller to exercise one of the rights listed below.

You can request a copy of the Personal data, but only in the event that the rights and freedoms of other persons will not be affected.

The right to correct inaccurate data

You can request correction of inaccurate Personal data.

You can correct some information in your User Account.

The right to delete

If there is no other reason to continue Processing this data, we will delete or completely anonymise the data you have requested.

The right to restrict processing

If you believe that we are processing data incorrectly, either in terms of the purposes of the processing or the extent of the processing, please let us know.

The right to be notified of correction, erasure, or restriction of processing

If you contact us with a request, we will inform you of the result, unless this  becomes impossible (e.g. the email address from which you wrote to us is no longer working).

The right to transfer personal data 

We may transfer the data that you have provided to us in a structured and machine-readable format to another controller at your request.

The right to object to the processing of personal data

If we process your data on the basis of legitimate interest (e.g. sending you a newsletter), you have the right to raise an objection.

It is up to us to prove our legitimate interest, if we cannot do so, we will stop this processing.

The right to withdraw consent to the processing of personal data

If you have changed your mind, please contact us. Processing for marketing and business purposes can be revoked at any time.

Automated individual decision-making including profiling

You have the right not to be the subject of any decision based solely on automated processing, including profiling, which would have legal effects on you or similarly significantly affected you. However, we state that we do not make automated decisions without the influence of human judgment with legal effects for Users.