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No question is too dumb
How long does delivery take?
Depends on a driver. If it's Max Verstappen, you can get your order very fast.
But usually, we ship your order as soon as possible, often on the same day the order is placed or at the latest the next business day.
Courier delivery within the Czech Republic usually takes 2 to 3 business days, and to Slovakia 3 to 4 days from the order date.
After that, it’s out of our hands and depends on which courier delivers your package.
Can I return or exchange items after purchase?
Your really want to return the product? Well, think twice bro.
But yes, you can. If the item doesn’t fit, pack it unworn in the original box and send it to our address or to a Zásilkovna near our Forbidden Spot.
Customers cover the shipping costs for returns or exchanges unless it’s our mistake.
Send returned or claimed items (unworn!) to:
Forbidden s.r.o., Milady Horákové 185/104, 160 00 Prague 6 or the nearest Zásilkovna pickup point, IDUse this form for returns/exchanges via the Retino app.
Make sure to fill out the entire form correctly so we know exactly what to do with the return.
Include your order number, reason for the claim, and if you want an exchange (if we have the size in stock), specify exactly what you want to exchange it for.
If the size isn’t available, we’ll refund your money to your account (within 14 days).We also need your name, address, and phone number.
If you want a refund, include your account number (outside CZ in IBAN format).
If you’re unsure, email us at: rumpel@lifeisporno.com
I haven’t received my order - what’s taking so long?
Courier delivery within the Czech Republic takes 2 to 3 business days. We usually ship your order the same day it’s placed or the next business day. Once it’s shipped, the selected carrier should contact you with delivery details.
If nothing arrives even by the fifth business day, it’s probably not just their (or our) hangover. Send us an email at rumpel@lifeisporno.com, let us know your order still hasn’t arrived, and we’ll start investigating.
Do you restock sold-out items?
Yes, but no. Don't be lazy next time.
Click the "Notify me when it’s back" button on the product page.
And don’t forget: every Thursday at 12:34 CET, if you know, you know.
How can I contact you if I have questions or issues?
Just don't. But sending an email to Rumpel may help. The email is rumpel@lifeisporno.com.
Please give him 1–2 business days to reply, ok?








